Terms & Conditions



These are the terms and conditions which govern your use of the Site, Salterz.com. Please read these Terms carefully before you start to use the Site. Printing a copy of this for future reference is recommended.

These Terms apply regardless of whatever device you are using (including desktop, laptop or mobile web browser, digital television, mobile phones, hand-held digital devices and any other mobile device or technology whether now known or developed at some future date).

For the purpose of these Terms “mobile device” includes a Smartphones or other mobile or handheld device (such as a tablet) capable of exchanging data via 3G, 4G or wirelessly over a computer network (for example Apple OS iPhones, iPads, Kindle, Kindle Fire, Android OS phones tablets and Symbian OS phones and tablet devices).

You will be deemed to have agreed to comply with these Terms when you use, access or browse the Site or subscribe for email services.

For the purposes of these Terms: “Content” and “material” includes all or part of any text, graphics, layout, logos, images, audio material, films or other moving images, product details and/or software published or otherwise available on the Site from time to time (including, anything made available for download); “including” and its derivations mean including, without limitation.


We may change these Terms from time to time. Please check these Terms regularly as any changes are effective immediately upon posting to the Site. If you continue to use the Site after the changes have been posted, you will be deemed to have accepted them.


The Site is operated by or on behalf of management of Salterz.com.  We are a company registered in California. Our registered office address is 43333 Osgood Road, Fremont CA 94539. You can contact us by email at info@salterz.com or call 510-573-4607.


We are the owner or the licensee of all intellectual property rights in the Site, the Content, and the Trademarks. Subject to these Terms, we grant you a limited, temporary, revocable, and non-exclusive license to access, browse and use the Site (including the Content and Trademarks) as set out in paragraphs 6 & 7 below.


Certain names, words, phrases, logos, graphics, or designs on the pages of this Site may constitute registered or unregistered trademarks owned by ourselves or third-parties. You are not entitled to reproduce or use in any way any of our Trademarks (or those of any third party) without our or their written permission.


You may not:

  1. Download or print any Content or extracts in a systematic or regular manner or otherwise so as to create a database in electronic or paper form comprising all or part of the Content from the Site; nor
  2. Reproduce, republish, modify, archive, distribute, store, archive or commercially exploit the Content without our prior written consent; nor
  3. Modify or adapt or create derivative works of the Content; nor
  4. Systematically forward links to this Site within a business or outside a business

For business purposes; nor

  1. Copy or extract data from this Site by means of robots, spiders, crawlers or other automatic devices or by any manual process used to systematically extract or copy web
  2. You must not create any links to the Site without our prior written
  3. The content on our Site is provided for general information It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from taking, any action on the basis of the content on our Site.


Although we make reasonable efforts to update the information on our Site, we make no representations, warranties or guarantees, whether express or implied, that the content on our Site is accurate, complete or up-to-date.

At all times when you are accessing, browsing or using or registering for use of the Site, you must do so lawfully

And legitimately and without infringing or restricting anyone else’s rights or use and enjoyment of the Site. In particular, you must not use the Site in a manner or upload any material or link to any material which is false, fraudulent, inaccurate or misleading, obscene, offensive, defamatory, abusive or in breach of any third party rights including intellectual property rights).At any time without notice and in our absolute discretion, we may permanently or temporarily terminate, suspend or deny your access to the Site. At any time without notice and in our absolute discretion, we may remove or edit any Content on the Site. We will not have any liability to you for any loss or damage arising from such removal or editing or any restriction or hindrance to your use of the Site, email services or password.

It is a breach of these Terms and may be a be a criminal offense for you to wilfully damage this Site by introducing viruses, Trojans, worms, logic bombs or other harmful materials which may adversely affect the operation of any computer or program. We will be entitled to disclose to any relevant authority any information we have that may be relevant to the investigation of a potential criminal offense.

We cannot guarantee that the Site is free from viruses or other harmful material and will not be liable for any loss or damage suffered by you due to your use of the Site or you’re downloading of any Content on it, or on any website linked to it.

You are solely responsible for ensuring that you have suitable equipment and security and virus protection in place before using the Site.

You must not attempt to gain unauthorized access to our Site, the server on which our Site is stored or any server computer or database connected to our Site.


We reserve the right to suspend access to the Site or remove it from use indefinitely without notice. We accept no liability to you if the Site becomes either temporarily or permanently unavailable.

In addition, we do not warrant that the functions or materials on, or access from, this Site will be uninterrupted or free from errors.


If you submit materials to us, you agree:

  1. To grant us a royalty-free, worldwide, perpetual license to use, copy, distribute, publish, republish, store, archive, syndicate, sub-license, transmit, adapt, edit, create derivative works from, perform, exercise publicity in relation to such material (including any ideas, concepts or formats) in any manner and in any format and/or
  2. That we may disclose your identity to any third party making any claim or assertion of any kind in relation to your material; and
  3. That we may monitor your use of the Site and any communications made via the In submitting material to us, you warrant that any material you submit:
  4. Is your own original work and that you own the copyright and any other

Relevant rights.

  1. Is not obscene, threatening, menacing, offensive, defamatory, abusive, in breach of confidence, in breach of any intellectual property right (including, without limitation, copyright) or otherwise in breach of or violates any applicable law or regulation or code, and you will be liable to use and you will be responsible for any loss or damage that we suffer as a result of your breach of this

We may choose to publish or not publish any material you submit to us and exercise our rights in relation to that material in our absolute discretion.

We accept no liability for any content submitted by you or other users and third-parties. We do not vet or pre-screen any material that you or other users and third-parties have submitted to the Site. Where this is possible, however, we reserve the right to remove, at any time and without reason or prior notice or any liability any material submitted by you or other users and third-parties.


In our privacy policy, we have elaborated details about how we use cookies on the Site including the holding and processing of the information from which we can identify you or any third party.


The hypertext links to third-parties may be present in the Site, however, we are not responsible for such third party websites and nor do we endorse them. Still, if you chose them it is completely your own choice as our Site will not be liable for any loss or damage you incur following their usage.


The information on the Site is based on “as is” concept. All data is safe as marked by legal authorities but no representations, warranties or terms of any kind are made including warranties of satisfactory quality, conformity to contract, accuracy, adequacy, conformity to description or fitness for any particular purpose.

The Site and data providers do not give any warranty or guarantee relating to the availability of the Site or our operation of it. Neither, the content or the server that makes the Site available are error free, virus free or free of other malware. We will not be responsible or liable whether in contract, tort or otherwise including any direct, indirect, punitive or consequential loss or damages, any loss of either profit, opportunity, data, costs, and fines and/or any special or incidental damages that you may suffer, we do not hold responsibility for:

  1. Accessor other delays, access interruptions, terminations, suspensions, denials.
  2. Data non-delivery, data miss-delivery, data corruption, destruction of data or other modification of
  3. Third party website links on the
  4. Total Reliance on the data contained on the
  5. The issues such as computer viruses, system failures or malfunctions which may occur in connection with your use of the
  6. Any inaccuracies, omissions or misleading, false or deceptive statement in the Content;
  7. Events beyond our reasonable
  8. Noteworthy is that we do not withstand any provision of these Terms, or limit our liability for:
  9. Death or personal injury caused by our
  10. Fraudor fraudulent
  11. Any liability which it is not lawful to exclude either now or in the


Any loss whether with respect to cost or any other damage will be up to you solely      when?

  1. When you breach of the Terms and conditions of the Site.
  2. If you impose an unreasonable burden or load on our infrastructure (whether owned by, leased or licensed to us) or that of any of our suppliers by using software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action.


All sort of contractual or legal documentation between Salterz Shopping Centre and you will be concluded in English. Write to us at info@salterz.com to contact us. We will contact you at your e-mail or postal address you provide during the registration process (if any). Under these terms and conditions, the rights and remedies of Salterz Shopping Centre are independent, cumulative and without prejudice to its rights under the law. Be sure that these Terms and your use of the Site are governed by English law. You and we both agree that the courts of United States will have non-exclusive jurisdiction.


Keeping your information secure is our utmost priority. The way we collect and use your personal information is set out below.


1.1 The kind of information we collect includes, your name, address. We do not trace down your identity as an individual being but just track your behavior patterns as a visitor of our website, in order to evaluate our site and ensure that it runs properly and ensure we are paid for advertising services we may offer. Your IP address might also be collected via the use of cookies.


2.1 Information is collected either:

  1. Indirectly (e.g. via website technology)


  1. Directly (e.g. when you register for more information, or a competition or draw).
    • We might use this information of yours too:
  3. Remember you your visits to our website, in tracking your browsing patterns via However, you have an option to prevent it; section 5 covers the details of this procedure.
  4. We might serve you better if you place youranonymized information into audience segments so that we may identify your By this we may entertain you:
  5. With the news and offers of your interest
  6. Contact you by any means to inform you about any of our products, services or promotions (which, in some cases may be provided by third-parties).

4.1 By emailing at info@salterz.com, you can simply update your details and marketing    preferences.

4.2 You have every right to access the personal information held about you. To obtain a copy of the personal information we hold about you, please send an email to info@salterz.com.  The administrative charge of $10 may be asked for providing a copy of this information.


5.1 We use the following types of cookie:

  1. Analytics cookies that anonymously remember your computer or mobile device when you visit our website. The browsing patterns and a profile of how you use the website is maintained by these cookies, this information might be used that to target news and offers of your interest.
  2. Service cookies function in making our website work as efficient as possible. These cookies remember your registration and login details in addition to remembering your settings preferences and meter the number of pages you view.


  1. Third-party advertising and analytics cookies, which are placed by or on behalf of independent advertisers who are advertising on our site. They are anonymous they cannot identify individuals. These cookies analyze, how many people have seen their advertisement or have seen it more than once. They might also allow the advertiser to tailor advertising to you when you visit other websites.

5.2 Salterz have no access to third party cookies and third party organizations have no  access to us. The third party organizations that place cookies have their own strict privacy policies.


6.1 All passwords that you provide when registering with the website are encrypted to guarantee protection against unlawful access to your personal info.

6.2   We do our very best in order to protect user privacy. However, no data transmission over the Internet can be utterly secure, and therefore we cannot guarantee the security of your personal information or/and use of the website. Any information that you send is at your own risk and may be read by others. However, once we have received your information, we use strict measures to protect the security of your personal info.


7.1 We are entitled to disclose your personal information if we are required to do so by law, approached by a potential buyer of our business or in good-faith believing such action is necessary to comply with the law.

7.2 We might share your personal info with third-parties (our subcontractors and providers) who provide services and products on our behalf.

7.3 We never pass on your personal information to third-parties for marketing purposes without your permission and we would never sell personal information.

  1. Changes to this Policy:

8.1 If case we make any changes in our policy, we will update the changes on this page. You are encouraged to check the website frequently for any changes made to this Policy.

  1. If you don’t feel we’re adhering to this Policy, what should you do?

9.1 If you believe that we have breached our Policy, please notify us by email at info@salterz.com and we will try to solve the problem promptly.

Salterz Payment Methods

Types of credit & Debit Cards Used:

Salterz.com accepts a variety of payment options, including credit and debit cards. The following credit and debit cards can be used as payment:

MasterCard/ Euro card


Discover Network American Express

Diner’s Club (U.S. billing addresses only) JCB


China Union Pay (credit card only)


Visa, MasterCard, or American Express pre-paid credit or gift cards


Payment can be divided between one of the accepted debit or credit card but payment cannot be split among multiple cards.

About Unknown Credit Card Charges:

Unknown charges on your card might be down to one of the following reasons.

Your card will be charged $19.99 automatically at the end of the Salterz Prime free trial for the next monthly membership period. If you want to cancel your Salterz prime membership you can cancel the membership by visiting manage you prime membership page.

Resolve a Declined Payment:

Follow the below instruction if your payment method has been declined.

Check your billing address, credit card number, expiration date of your card and that    the phone number you entered was correct.


  1. The phone number and billing address entered must match to the ones on your credit
  2. Payment might be declined due to the limits set by your Check with your bank about adjusting your daily withdrawal or purchase limits.
  3. After checking with your bank, you can retry your payment method by clicking Order Details on the impacted order in Your From there, click Retry or edit credit card.

Monthly Packages:

Standard Plan:                No monthly fee

Prime Plan:                     $ 19.99/month

Per-Item Fees:

Standard Plan: $ 0.99 fee for each item sold

Prime Plan: Per Item Fee: $ 0.00

Salterz Referral Fees:

Sellers will pay a referral fee for each product they sell. Per-item minimum referral fee for certain categories is listed below (for example, sellers pay the greater of the referral fee or the per-item minimum referral fee). For all products, Salterz deducts the applicable referral fee percentage calculated on the total sales price, excluding any taxes calculated through Salterz tax calculation services. The total sales price is the total amount paid by the buyer, including the item price and any delivery or gift wrapping charges.

Referral fees vary by category, as listed below.

Categories Salterz deducts the greater of the applicable referral fee percentage or applicable per-item minimum referral fee.
Referral Fee Percentages Applicable Minimum Referral Fee (applied on a per-item basis unless otherwise noted)
Kitchen 12% $1.00
Grocery & Gourmet Foods 12%
Health and Personal Care (including Personal Care Appliances) 12% $1.00
Jewelry 12% $1.00

Examples of Other Products:

Standard Plan example:

Item price

+ Shipping charges paid by the buyer

+ Referral fee

+$0.99 per item fee


= Total deposited to seller accounts

Prime Plan Example:

Item price

+ Shipping charges paid by the buyer

+ Referral fee


= Total deposited to seller account

Standard and Prime Plans:

There are two plans available to Salterz sellers: Prime, for proficient and volume sellers and Standard, for startup sellers with only a few items to offer; Sellers can switch their selling plan in the Settings area of their seller account.

Differences between Standard and Prime plans:

Prime sellers pay a monthly subscription fee of $19.99, they also receive a waiver of the $0.99 fixed closing fee for each order and can access additional tools for listing inventory and managing orders while standard sellers are on a pay-as-you-go system and use a basic set of tools for listing and order management. The table below illustrates these differences.


Standard Plan Prime Plan
$0.99 per item fee for each item that sells Monthly subscription fee $19.99
Single listing Multiple listing using spreadsheets and uploads
Online listing and order management Inventory and order management using reports and feeds
Access to tools on to perform account functions. Access to Salterz Marketplace Web Service to upload feeds, receive reports, and perform other API functions.


For more information about fees for Salterz, please contact us at our Head Office 43333 Osgood Road, Fremont CA 94539, our contact us at 510-573-4607 and you can contact us by email info@salterz.com.

Return & Refund Policy

If you are not entirely satisfied with your purchase, we’re here to help.


We offer 15 days return policy. You can return your product within 15 days of receiving the package. The Item should be in its original packing and the receipt of purchase should be provided.


On returned products, we will inspect the package once we receive it and notify you of the status of your request. When your request is approved, we will issue you a refund thru the same payment method.


You are obliged to pay the shipping costs including the costs of returning your product. If your refund is approved, the cost of shipping will be deducted from your funds.

Contact Us:

If you have any queries regarding how to return your item feel free to contact us via phone (510-573-4607) or email (returns@salterz.com).

Copyright© 2018 Salterz All Rights Reserved


Vendor Registration - Salterz

Vendor Registration

Vendor Registration Form

Account Details

Sign up today and you will be able to :

  • Speed your way through checkout
  • Track your orders easily
  • Keep a record of all your purchases